ServiceNow Implementation Specialist
New
J
JobgetherIT Consulting
Fully remote position within the United States.Full-TimeMiddle
Salary100,000 - 120,000 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- CI/CDRESTful APIsServiceNow
Requirements
- 3+ years of hands-on ServiceNow implementation and configuration experience in enterprise environments.
- Demonstrated expertise in at least two ServiceNow capability areas (e.g., ITSM, ITOM, CMDB/CSDM, IntegrationHub, SPM, Performance Analytics, App Engine, or SecOps).
- Strong hands-on experience with Business Rules, Client Scripts, UI Policies, ACLs, Script Includes, Flow Designer, and catalog/workflow configuration.
- Proficiency with REST/SOAP APIs and ServiceNow data/configuration concepts.
- Experience with controlled release promotion, update sets, application repositories, CI/CD practices, and automated testing.
- ServiceNow CSA certification plus one or more relevant CIS certifications is strongly preferred.
- Ability to support late implementation windows, after-hours activities, and rotating on-call events.
- Strong communication and requirements-translation skills.
- Federal consulting or financial-regulatory experience is preferred.
Responsibilities
- Configure and implement approved ServiceNow capabilities based on validated requirements and architecture designs, prioritizing out-of-the-box functionality.
- Maintain forms, tables, Business Rules, Client Scripts, UI Policies, ACLs, Script Includes, Flow Designer, and catalog items.
- Build and configure REST/SOAP and IntegrationHub-based integrations, including spokes, actions, MID Servers, and authentication patterns.
- Support end-to-end integration testing, operational handoffs, CMDB implementation, and data-quality activities.
- Execute controlled promotions to TEST and PROD using update-set, application-repository, and CI/CD practices.
- Provide late-window implementation and deployment support, including troubleshooting and transition to operations.
- Develop implementation guides, configuration documentation, and training materials.
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