Counselor
New
H
Horace MannBehavioral Health
RemoteFull-TimeMiddle
Salary66,500 - 92,000 USD per year
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Job Details
- Experience
- At least five years of experience as an EAP counselor or in an equivalent behavioral health clinical role.
- Required Skills
- Microsoft OfficeHIPAA
Requirements
- Master’s degree in social work, psychology, counseling or another behavioral health-related field.
- At least five years of experience as an EAP counselor or in an equivalent behavioral health clinical role.
- Strong assessment, triage, crisis-support, research, referral and case management capabilities.
- Knowledge of behavioral health conditions, levels of care and discharge-planning practices.
- Understanding of Health Insurance Portability and Accountability Act (HIPAA) requirements and the appropriate handling of Protected Health Information (PHI).
- Intermediate proficiency with Microsoft Office and other Windows-based programs and applications.
- Strong communication, clinical judgment, organization and documentation skills.
Responsibilities
- Conduct telephonic triage and assessments, providing immediate support to members experiencing behavioral health, substance use, relationship or work-life concerns.
- Coordinate and manage cases from initial intake through completion, including necessary follow-up.
- Make sound clinical determinations in accordance with company risk policies and the best interests of the member.
- Connect members with appropriate network providers and other resources, including financial, legal, personal assistance and work-life services.
- Provide in-person and telehealth assessments, triage, coaching and brief solution-focused counseling as assigned.
- Collaborate with colleagues and after-hours service providers to support case completion and follow-up.
- Consult with service providers, coordinate referrals and complete session authorizations.
- Maintain timely, accurate and professional documentation within the case management system.
- Consult with Human Resources professionals and supervisory personnel from client organizations regarding employee-related concerns.
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