Director of Operations

New

Acquisition.comOperations Management

Remote, USA; can be located anywhere in the United States near a major airport.Full-TimeDirector

Salary$140K - $160K; $140K – $160K • Offers Bonus

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Job Details

Experience leading operations across multiple brick-and-mortar locations (e.g., regional, district, multi-unit, or general management).
Direct experience in payroll, recruiting, performance management, facilities, vendor management, inventory, scheduling, or call-center operations.
Proven ability to lead teams while remaining close to daily work to diagnose and solve problems.
Sound judgment regarding independent decision-making vs. escalating to founders or counsel.
Practical approach to leveraging tools, contractors, automation, and AI for improved efficiency.
Strong written and verbal communication skills.
Demonstrated record of holding teams accountable to measurable standards.
Ability to travel up to 80% to studio locations.
Must be based near a major US airport.

Lead day-to-day operations across the studio network, corporate team, call center, scheduling, inventory, and warehouse.
Own recruiting, performance management, talent reviews, and workforce planning.
Build and run scorecards, operating reviews, and a weekly accountability cadence for studio partners, regional leaders, and corporate functions.
Run payroll and back-office administration accurately and on time, including corrections and exception handling.
Make facilities, vendor, and location-spend decisions within agreed authority limits.
Coordinate the operational response to labor, compliance, and legal matters.
Identify recurring operating problems, address immediate issues, and install processes to prevent repeat failures.

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