Employee Services Coordinator
New
B
Bright HorizonsEducation Services
Remote position available in the United States.Part-TimeEntry
Salary18 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- Minimum 2 years of customer service.
- Required Skills
- Customer serviceAttention to detailData entryCRM
Requirements
- A minimum 2 years of customer service experience.
- Auditing experience preferred.
- BS/BA degree preferred.
- High level of computer proficiency.
- Strong interpersonal, verbal, and written communication skills.
- Strong attention to detail.
- Proven ability to learn and utilize proprietary software and reporting tools.
- Ability to work in a fast-paced and highly dynamic environment.
- Availability to work 20 hours per week with specific scheduled hours of either 8am - 1pm or 9am - 2pm.
Responsibilities
- Act as an independent reviewer to ensure policy compliance.
- Follow the tuition policy of all our corporate clients.
- Proof grades and receipts against submissions and client requirements.
- Ensure appropriate tuition discount is applied to invoices prior to submission for payment.
- CRM Processing of Cases and Help tickets submitted by employees.
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