Engineering Manager, Forward Deployed Engineering

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Warner Music GroupMusic Entertainment
Ontario / British Columbia / AlbertaFull-TimeManager
Salary not disclosed
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Job Details

Experience
7+ years of experience in software engineering, solution architecture, data engineering, or AI/ML delivery, including 2+ years managing engineers.
Required Skills
Data engineeringSoftware EngineeringDatabricksLLM

Requirements

  • 7+ years of experience in software engineering, solution architecture, data engineering, or AI/ML delivery.
  • 2+ years managing engineers.
  • Proven leadership in forward deployed engineering, technical consulting, or heavily matrixed environments.
  • Experience defining, scaling, and maintaining operational playbooks including intake standards and routing rules.
  • Ability to transform ambiguous processes into clear, repeatable frameworks.
  • Championed reusable assets, developer tooling (e.g., ADK/SDK patterns), and best practices.
  • Experience owning operational governance across the delivery lifecycle, including compliance and cost telemetry.
  • Deep familiarity with modern LLM ecosystems, agentic workflows, and cloud data platforms like Databricks, Gemini, Claude, or Cursor.
  • Exceptional written and verbal communication skills to simplify complex AI paradigms for non-technical stakeholders.
  • Experience measuring engineering ROI and managing vendor/licensing or infrastructure costs in production.

Responsibilities

  • Build, coach, and manage a high-performing FDE team, including hiring, performance, and embedding engineers in specific lines of business.
  • Define, scale, and maintain the FDE technical operating playbook to standardize intake, routing, and delivery models.
  • Transform ambiguous organizational processes into clear, repeatable frameworks for intake routing, priority, and graduation.
  • Align engineers, product owners, and business sponsors around shared technical standards, priority, and delivery roadmaps.
  • Champion reusable assets, developer tooling, and best practices to improve team-wide efficiency.
  • Set the technical bar for bottom-up AI optimization using enterprise frameworks like Databricks, Gemini, and Claude.
  • Own end-to-end operational governance for FDE deliveries, including security, cost telemetry, and lifecycle management.
  • Partner with divisional leaders to translate operational pain points into technical requirements and communicate capacity and outcomes.
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