Luxury Destination Specialist - Europe

U
UJVLuxury Travel
Remote - USA; Secondary Locations: CanadaFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
3+ years
Required Skills
Problem SolvingTime ManagementRelationship managementCRM

Requirements

  • Experienced Travel Agent, specialized in booking Europe itineraries, with 3+ years of proven sales success.
  • Basic understanding of Margins vs Markups.
  • Excellent problem-solving abilities to overcome challenges and ensure client satisfaction.
  • Strong relationship-based sales skills with a track record of exceeding sales targets.
  • Exceptional organizational and time-management abilities to handle multiple tasks and prioritize effectively.
  • A keen eye for detail and the ability to provide personalized recommendations based on client preferences.
  • Proficient computer skills, including experience with CRM systems and travel reservation software.
  • Ability to work independently and as part of a team, demonstrating self-motivation and initiative.

Responsibilities

  • Act as the primary point of contact for our partner travel agencies and their luxury travel clients, providing personalized, attentive, and informative services.
  • Utilize persuasive skills and strong closing techniques to convert leads into bookings.
  • Create bespoke luxury travel itineraries tailored to the client's preferences, ensuring a seamless and unforgettable travel experience.
  • Exhibit strong drive and motivation to handle a high volume of leads and consistently exceed targeted goals.
  • Proactively address client inquiries, resolve complaints, and manage any issues that arise during the booking and travel process, ensuring availability to clients at all times.
  • Continuously build and strengthen relationships with partner agencies through effective communication, regular updates, proactive follow-ups, and engaging support, encouraging repeat bookings.
  • Maintain accurate and detailed records of client interactions, travel preferences, and bookings using our internal CRM system.
  • Stay up-to-date with the latest luxury travel trends, destinations, and industry developments to provide informed recommendations to clients.
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