Patient Access Representative
M
MercyHealthcare Administration
United StatesFull-TimeJunior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 1-3 years clerical experience and customer service experience preferred.
- Required Skills
- Customer serviceData entry
Requirements
- High school diploma required.
- 1-3 years of clerical experience preferred.
- 1-3 years of customer service experience preferred.
- Experience with medical terminology preferred.
- Experience with insurance plans preferred.
- Ability to communicate effectively both orally and in writing.
- Excellent telephone etiquette.
- Ability to establish and maintain positive working relationships with patients, physicians, hospital staff, and insurance companies.
- Exceptional attention to detail.
Responsibilities
- Facilitate all components of patient entrance into any Mercy facility.
- Perform scheduling, registration, and benefit verification.
- Conduct pre-certification and financial clearance, including pre-visit collections.
- Obtain and populate accurate patient data into patient records.
- Maintain knowledge of insurance carriers, Medicare guidelines, and federal, state, and accreditation agency requirements.
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