Sales & Customer Service Representative
New
S
ScalesourceFranchise Recruiting
Mexico. Brazil. Argentina. Guatemala. Honduras. El Salvador, Monday – Friday | U.S. Business Hours (PST, CST, or EST)Full-TimeMiddle
Salary1,250 - 1,500 USD per month
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Job Details
- Languages
- Excellent spoken and written English
- Experience
- 3+ years of experience in sales, customer service, inside sales, appointment setting, or similar customer-facing roles
- Required Skills
- SalesforceCustomer serviceLead GenerationHubSpotCRM
Requirements
- 3+ years of experience in sales, customer service, inside sales, appointment setting, or similar customer-facing roles
- At least 2 years of direct sales experience
- Proven experience handling inbound and outbound sales conversations
- Experience working with sales targets, KPIs, quotas, or conversion goals
- Strong objection-handling and closing skills
- Proficiency with CRM platforms such as HubSpot, Salesforce, ServiceTitan, or Zoho
- Excellent spoken and written English
- Ability to work independently in a fast-paced environment
- Professional home office setup and reliable internet
- Ability to work U.S. business hours (PST, CST, or EST)
- Introductory video submission required as part of the recruitment process
Responsibilities
- Own inbound leads and actively work them through the sales process.
- Make outbound calls, send SMS and email follow-ups, and consistently work open opportunities.
- Book qualified appointments and close opportunities when appropriate.
- Keep every lead, opportunity, follow-up, note, status, and disposition accurate and up to date in the CRM.
- Assist existing customers with questions, scheduling, and general service needs.
- Navigate common objections around pricing, timing, and competition.
- Re-engage old leads and identify opportunities for upsells.
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