Site Reliability Engineer

New

GiveCampusEducational Fundraising

Remote-first role based in the U.S.Full-TimeMiddle

Salary not disclosed

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Job Details

Approximately 5+ years of related experience in software engineering, infrastructure, systems engineering, SRE, Platform Engineering, or DevOps.
Hands-on experience operating production workloads in AWS.
Experience building or maintaining infrastructure using Terraform or a similar infrastructure-as-code tool.
Experience with New Relic, Datadog, or another modern observability platform.
Experience troubleshooting production incidents and participating in an on-call rotation.
Experience building or maintaining CI/CD pipelines.
Software development or scripting experience, with the ability to read, debug, and make targeted changes to code.
Working knowledge of Linux, networking, distributed systems, and relational databases.
Ability to manage a well-scoped project with general direction and provide timely updates.
Strong written and verbal communication skills and a collaborative approach.

Operate, maintain, and improve production infrastructure in AWS.
Build and maintain infrastructure as code using Terraform.
Support workloads running on Kubernetes and Amazon EKS.
Improve dashboards, alerts, and service-level indicators using New Relic or comparable observability platforms.
Investigate production issues, identify root causes, and implement durable fixes.
Participate in the shared 24/7 on-call rotation and contribute to effective incident response.
Participate in blameless postmortems and complete follow-up actions that reduce the likelihood or impact of repeat incidents.
Partner with product engineers to troubleshoot performance and reliability issues throughout the application stack.
Automate repetitive operational tasks and identify opportunities to reduce engineering toil.
Maintain and improve CI/CD pipelines and deployment workflows.

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