Community Manager
New
C
ColonistDigital Board Games
Fully RemoteFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Data AnalysisCanva
Requirements
- Extensive experience building and managing online communities.
- Deep familiarity with board games and online gaming communities.
- Expert-level knowledge of Discord, including bots, permissions, and server structure.
- Strong English writing skills with the ability to maintain a consistent brand voice.
- Demonstrated ability to work asynchronously and deliver results independently.
- Data-literate with experience tracking community metrics and generating reports.
- AI fluency to leverage tools for increased productivity.
- Strong organizational skills with the ability to manage competing priorities.
- Empathy and conflict resolution skills to manage player interactions.
- Availability to work on weekends to support tournaments and live events.
Responsibilities
- Moderate Discord channels daily, enforce community rules, and manage server bots and roles.
- Write and publish community content including patch notes, newsletters, and announcements.
- Organize and run weekly tournaments and competitive seasons, including scheduling and moderation.
- Build and maintain direct relationships with top players, streamers, and content creators.
- Create onboarding resources for new players such as welcome flows, beginner guides, and FAQs.
- Track referral program metrics, coordinate with marketing, and implement improvements.
- Analyze community sentiment across platforms and produce weekly reports.
- Produce social media posts, graphics using Canva, and short-form videos using CapCut.
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