Non-Voice Support Specialist
S
SutherlandCustomer Service
Remote within BulgariaTemporary
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Turkish (C1 level), English (C1 level)
- Required Skills
- Account ManagementTroubleshootingCustomer support
Requirements
- Fluency in Turkish (C1 level) and English (C1 level)
- Availability to work flexible shifts, including weekends
- Previous customer service experience (preferred)
- Excellent communication skills
- Positive, problem-solving attitude
Responsibilities
- Provide email and chat support (no phone calls!) to platform users
- Answer common "how-to" and FAQ-type questions
- Assist with account management and payment-related issues
- Guide users through troubleshooting steps with patience and clarity
View Full Description & ApplyYou'll be redirected to the employer's site