Mechanical Claims Adjuster II
New
P
ProtectiveInsurance Claims
Source API remote eligibility restrictions: United States, Monday- Friday, 10:30am - 7:00pm EST (OR) Monday- Friday 10:00am - 6:30pm ESTFull-TimeMiddle
Salary22 - 25 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 3+ years of customer service or administrative experience
- Required Skills
- Microsoft Office SuiteCustomer service
Requirements
- Bachelor’s degree or equivalent work experience.
- 3+ years of customer service or administrative experience.
- Proficient in Microsoft Office Suite.
- Typing speed of 40+ wpm and strong 10-key skills.
- Strong mathematical aptitude.
- Proven ability to multi-task while handling interruptions.
- Demonstrated ability to solve customer problems using creative techniques.
- Detail-oriented, accurate, and highly organized.
- Ability to work assigned schedule in EST time zone.
- Experience in automotive mechanical claims, service writing, or repair facility operations is preferred.
- Understanding of automotive systems, repair processes, and industry labor guides (e.g., Mitchell, AllData).
Responsibilities
- Adjudicate claims submitted via web portal and other queues verifying validity and accuracy.
- Request additional information such as photos or inspections prior to authorizing claims.
- Authorize claims in accordance with agreement terms and state requirements within 30 minutes of receipt when no extra information is needed.
- Maintain high quality standards including contact center adherence and attendance.
- Collaborate with other departments and participate in cross-training.
- Perform administrative functions and provide claim status updates.
View Full Description & ApplyYou'll be redirected to the employer's site
