Director, Product Management - Platform & Customer Lifecycle
New
K
KinFintech Insurtech
For all other positions, these roles can sit in any of the following 41 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, LA, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario.Full-TimeDirector
Salary$188,067 - $214,200
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Job Details
- Experience
- 12+ years of professional experience, with at least 8 years in software product management and at least 3 years managing and developing PM teams
- Required Skills
- Product ManagementTeam managementData modeling
Requirements
- 12+ years of professional experience, with at least 8 years in software product management.
- At least 3 years managing and developing PM teams.
- Proven ownership of both platform/infrastructure products and consumer-facing products.
- Experience with platform modernization or re-platforming at scale, including sequencing migrations without disrupting dependent teams.
- Technical fluency sufficient to contribute to architecture and data model conversations.
- Understanding of downstream implications of platform decisions for reliability, scalability, and regulatory compliance.
- Experience in Fintech, Insurtech, or financial services where pricing logic, regulatory constraints, and customer trust are constraints.
- Track record of building PM talent.
- Written and verbal communication calibrated for both technical and executive audiences.
Responsibilities
- Define and own the multi-year product strategy for Kin's policy platform and customer experience, translating long-term business goals into a clear, sequenced roadmap.
- Lead, develop, and hire a team of product managers; raise the bar on craft, analytical rigor, and cross-functional collaboration across the team.
- Make the hard prioritization calls between foundational platform work and customer-facing product work.
- Partner with engineering lead to develop the platform's API strategy and configuration model.
- Drive the Home Hub from its current foundation into the digital destination for customers to manage their existing products and a marketplace to sell them the next.
- Partner with Engineering, Design, Actuarial, Underwriting, Finance, and Legal to make cross-functional coordination fast and low-friction.
- Define success metrics for your domain, keep them visible across the business, and use them to sharpen roadmap decisions over time.
- Partner with engineering and data science leaders to ensure AI-native workflows, automation, and intelligence capabilities are embedded into both platform and customer experiences.
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