Director of Scheduling

New
C
CoyneHealthcare
United StatesFull-TimeDirector
Salary$90,000–$120,000 annually
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Job Details

Experience
5+ years
Required Skills
Data AnalysisOperations ManagementProcess improvement

Requirements

  • 5+ years of experience in scheduling, workforce management, operations, or a related field.
  • Experience managing or leading a scheduling team.
  • Strong understanding of workforce scheduling, capacity planning, and utilization.
  • Excellent analytical, organizational, and problem-solving skills.
  • Ability to turn data and trends into practical, actionable solutions.
  • Strong communication and cross-functional collaboration skills.
  • Ability to juggle competing priorities in a fast-paced environment.
  • Exceptional attention to detail and follow-through.
  • Comfortable working with scheduling software, databases, and operational systems.
  • Experience in healthcare, behavioral health, or ABA service-based environments strongly preferred.

Responsibilities

  • Lead the organization’s overall scheduling strategy, operations, and team performance.
  • Build, maintain, and continuously improve scheduling processes, workflows, standards, and best practices.
  • Ensure client schedules are appropriately staffed and aligned with clinical needs.
  • Monitor capacity, utilization, coverage, cancellations, and scheduling gaps to identify opportunities and address challenges.
  • Analyze scheduling data and trends to improve efficiency, productivity, and service delivery.
  • Partner with Clinical and Operations leadership to anticipate staffing needs and proactively address scheduling challenges.
  • Establish and track KPIs and performance expectations, providing leadership with actionable insights.
  • Lead, coach, and support scheduling team members while fostering accountability and continuous improvement.
  • Troubleshoot complex scheduling issues and coordinate solutions across teams.
  • Support the implementation, optimization, and effective use of scheduling technology and systems.
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$90,000–$120,000 annually
Apply Now