ABA Intake Specialist
C
Coyne and AssociatesBehavioral Health
United States, MST, CST, or EST preferredFull-TimeMiddle
Salary25 USD per hour
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Job Details
- Languages
- Spanish
- Experience
- 2–3 years
- Required Skills
- Microsoft OfficeCustomer serviceGoogle WorkspaceCRM
Requirements
- High school diploma or equivalent.
- Fluency in Spanish.
- 2–3 years of experience in intake, admissions, healthcare administration, behavioral health, ABA, or customer service.
- Strong communication, organization, time-management, and attention-to-detail skills.
- Ability to manage multiple priorities and meet deadlines.
- Ability to work independently and solve problems effectively.
- Professional and compassionate approach to client interaction.
- Proficiency with Microsoft Office and Google Workspace.
- Experience with electronic medical records (EMR), CRM systems, or scheduling software.
- Associate’s or bachelor’s degree in a relevant field preferred.
- Experience in ABA, behavioral health, or healthcare preferred.
Responsibilities
- Respond to inquiries from prospective clients, parents, guardians, and referral sources.
- Manage new client intakes from initial referral through admission and transition to clinical services.
- Collect, review, and maintain required client documentation and forms.
- Track pending intakes and follow up on outstanding paperwork and authorizations.
- Coordinate with clinical, scheduling, and administrative teams to prepare clients for services.
- Identify and resolve barriers or delays in the intake process.
- Maintain accurate client records and communication logs.
- Ensure confidentiality and data protection of sensitive information.
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