Emerging Fraud Researcher
New
T
TwilioCommunications/CPaaS
Remote - US, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.Full-TimeMiddle
SalaryBased in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900. Based in New York, New Jersey, Washington State, or California (outside of the SF Bay area): $181,200 - $226,500. Based in the San Francisco Bay area, California: $201,280 - $251,600.
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Job Details
- Experience
- 5+ years
- Required Skills
- SQLData AnalysisMachine LearningData visualization
Requirements
- 5+ years of experience in fraud investigations, trust & safety, or security analysis within a high-growth tech environment or large-scale distributed systems.
- Advanced expertise in complex data analysis, SQL, and data visualization tools to query large-scale datasets and uncover novel fraud behaviors or systemic abuses.
- Proven track record of designing and executing proactive fraud mitigation strategies to protect platform integrity and minimize risk exposure.
- Strong cross-functional incident response leadership with the ability to translate complex security risks into clear, actionable business strategies for technical and executive stakeholders.
Responsibilities
- Perform independent research using AI tools to identify novel emerging fraud trends.
- Work with data scientists to create ML models to detect fraud behaviors at scale.
- Continuously stress test our network for vulnerabilities.
- Analyze large-scale messaging and voice traffic to identify novel patterns of fraudulent activity, including AIT and ATO.
- Develop and execute proactive fraud mitigation strategies to protect customers and the network.
- Collaborate with data science and engineering teams to refine detection models and reduce false positives.
- Conduct in-depth investigations into high-impact fraud incidents, providing root cause analysis and actionable recommendations.
- Monitor industry trends in fraud and bot detection to maintain a competitive defense posture.
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