E-Commerce Operations Lead (Shopify)
New
H
Hunt StE-commerce
Philippines-based candidates, AU business hours (approx. 9 AM - 5 PM, Monday to Friday)ContractLead
Salary2,000 - 3,000 AUD per month
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Job Details
- Experience
- 5 years of experience managing ecommerce operations
- Required Skills
- Data AnalysisShopify
Requirements
- 5 years of experience managing ecommerce operations.
- Strong preference for experience in high-SKU Shopify environments (500+ SKUs).
- Proven track record of managing and optimizing Shopify stores.
- Proven track record of driving online revenue growth through data-driven decisions.
- Strong knowledge of Shopify backend architecture and order workflows.
- Experience coordinating with 3PLs and troubleshooting fulfillment issues.
- Familiarity with ecommerce marketing basics including apps, promotions, and discount codes.
- Comfortable handling both operational tasks and technical troubleshooting.
- Detail-oriented and highly organized with a proactive problem-solving attitude.
- Excellent communication and cross-functional collaboration skills.
Responsibilities
- Maintain and update multiple Shopify stores including products, collections, navigation, and visuals.
- Manage catalog structure, product bundles, tags, and variants across all storefronts.
- Coordinate product uploads, imagery, descriptions, metafields, and pricing updates across regions.
- Troubleshoot daily website, checkout, inventory sync, and technical bugs in coordination with IT.
- Collaborate with 3PL partners to ensure smooth order processing and fulfillment, including wholesale and marketplace integrations.
- Monitor ecommerce KPIs using Shopify Analytics and implement data-driven improvements for UX and conversion.
- Identify and improve inefficiencies in ecommerce workflows, catalog structures, and fulfillment processes.
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