Medical Administrative Assistant
New
A
Assist WorldHealthcare
Philippines, South AfricaFull-Time
SalaryUSD 600 - 800 / year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Data entry
Requirements
- Experienced in medical or healthcare administration
- Highly organised and detail-oriented
- A quick learner who can confidently pick up new processes and systems
- Comfortable working independently in a remote environment
- Proactive and able to spot ways to improve processes
- Professional and confident when communicating with patients and external providers
- Comfortable working with confidential medical information
- Ideally experienced within a mental health or similar healthcare setting
- Comfortable communicating over the phone with a clear, professional and easily understood accent
- Experience with RingCentral, PracticeQ, or IntakeQ is advantageous
Responsibilities
- Manage and send faxes and handle incoming documentation
- Coordinate lab-related administrative tasks
- Support prior authorisations (PAs)
- Coordinate external referrals
- Manage and organise administrative follow-ups
- Answer incoming phone calls where appropriate
- Provide general back-office administrative support
- Follow established SOPs and processes
- Identify opportunities to improve and streamline administrative systems
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