Field Support Technician

New
H
Highland Electric FleetsElectric Vehicles
Candidates must reside within a reasonable distance of a major airport to support frequent travel... travel to customer locations throughout the United StatesFull-Time
Salary60,000 - 70,000 USD per year
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Job Details

Required Skills
Project CoordinationTroubleshooting

Requirements

  • Exceptional attention to detail and a high standard for accurate, organized documentation.
  • Demonstrated time-management skills, a strong work ethic, and a commitment to driving continuous process improvement.
  • Proficiency with computers and standard software (documentation tools, spreadsheets, asset/project management platforms).
  • Basic electrical and AC skills.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Strong problem-solving skills.
  • Excellent written and verbal communication and interpersonal skills.
  • Must be able to lift 50 lbs and work in varying weather conditions.
  • Willingness to travel and work flexible hours, including evenings and weekends if required.
  • Reliable transportation and a valid driver’s license with a clean driving record.
  • Automotive Technology certification from an accredited school preferred.

Responsibilities

  • Represent the company at customer locations with the highest standards of professional conduct.
  • Support the go-live process for new EV charging sites, including coordinating on-site activities and flagging risks or delays to the Commissioning Engineer.
  • Conduct new vehicle inspections, verifying vehicle readiness and documenting findings prior to site activation.
  • Assist technicians in asset inspections, diagnosing, troubleshooting, and repairing customer assets on-site as needed.
  • Follow established safety procedures to ensure compliance with company and regulatory standards.
  • Maintain thorough, accurate, and timely documentation for all commissioning activities, inspections, and work completed.
  • Support High Voltage (HV) charger operations, including conducting plug cycles and responding to service needs during commissioning.
  • Perform Low Voltage (LV) battery replacements and jump-starts as needed.
  • Maintain tools, equipment, and a clean work environment to ensure efficiency and safety.
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60,000 - 70,000 USD per year
Apply Now