ABA Intake Specialist
New
C
Coyne and AssociatesBehavioral Health
United States, MST, CST or ESTFull-TimeMiddle
Salary25 USD per hour
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Job Details
- Experience
- 2–3 years
- Required Skills
- Microsoft OfficeCustomer serviceGoogle Workspace
Requirements
- High school diploma or equivalent.
- 2–3 years of experience in intake, admissions, healthcare administration, behavioral health, ABA, scheduling, or customer service.
- Strong communication, organization, time-management, and attention-to-detail skills.
- Ability to manage multiple priorities and meet deadlines.
- Ability to work independently and solve problems effectively.
- Professional and compassionate approach to client and stakeholder interaction.
- Ability to handle sensitive and confidential information.
- Proficiency with Microsoft Office, Google Workspace, electronic medical records (EMR), CRM systems, or scheduling platforms.
- Associate’s or bachelor’s degree in healthcare administration, business, behavioral health, or human services (preferred).
- Direct experience in ABA, behavioral health, or healthcare settings (preferred).
Responsibilities
- Respond to inquiries from prospective clients, families, and referral sources professionally.
- Manage new client intakes from initial referral through admission and transition to clinical services.
- Collect, review, and maintain required client documentation, forms, and intake materials.
- Track pending intakes and follow up on paperwork, authorizations, and assessments.
- Collaborate with clinical, scheduling, and administrative teams to ensure service readiness.
- Maintain accurate client records and communication logs.
- Resolve barriers or delays to the intake process.
- Maintain confidentiality of client information.
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