Directory Services Engineer, Customer Identity & Access Management

J
JobgetherSecurity & IT
Candidates must currently reside in Puerto RicoFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Professional proficiency in English
Experience
At least 5 years of prior relevant professional experience; alternatively, an advanced degree in a related field with at least 3 years of relevant experience.
Required Skills
AWSLDAPAzure

Requirements

  • University degree or equivalent relevant experience, with at least 5 years of prior relevant professional experience (or advanced degree with 3+ years).
  • Professional experience in identity and directory services, infrastructure engineering, or a closely related technical discipline.
  • Strong understanding of authentication and identity protocols, including SAML 2.0, OIDC, OAuth 2.0, LDAP, and reverse proxy technologies.
  • Experience working with enterprise directory services platforms in production environments.
  • Knowledge of network architecture, networking protocols, and enterprise firewall rules.
  • Hands-on experience with cloud platforms such as AWS and/or Azure.
  • Experience owning or supporting production identity systems is highly advantageous (2+ years preferred).
  • Hands-on experience with Ping Directory Services and/or PingFederate is strongly preferred.
  • Practical experience provisioning, configuring, and maintaining infrastructure within AWS is highly desirable.
  • Strong troubleshooting and analytical skills, with the ability to investigate complex issues across application, network, identity, and infrastructure layers.
  • Ability to work effectively across security, networking, application, infrastructure, and compliance teams.
  • Professional proficiency in English.

Responsibilities

  • Architect, implement, operate, and maintain the external identity directory platform and its associated AWS cloud infrastructure.
  • Design secure and scalable identity solutions supporting B2B and B2C use cases, partner identities, and application integrations.
  • Develop and maintain robust identity lifecycle processes covering registration, verification, profile management, credential recovery, deactivation, and account cleanup.
  • Lead and execute the migration of external identity directory services from the existing cloud hosting environment to a next-generation cloud environment.
  • Partner with application teams to onboard services, map attributes and claims, and implement secure integration patterns.
  • Collaborate with security and compliance stakeholders to implement encryption, secure token handling, privacy controls, and applicable regulatory requirements.
  • Monitor platform health, reliability, performance, and security, identifying opportunities for proactive improvement.
  • Troubleshoot complex identity, application, network, and infrastructure issues and lead incident response activities and post-incident reviews.
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