Project Manager - Telecommunications Service Support Team
New
C
Chameleon Integrated ServicesInformation Technology
United States, 8:00 a.m. and 4:30 p.m. Central Standard Time (CST)ContractManager
Salary38 - 45 USD per hour
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Job Details
- Experience
- 6+ Years
- Required Skills
- Project ManagementData AnalysisOperations ManagementQuality Assurance
Requirements
- Bachelor's degree.
- 6+ years of IT experience.
- Expertise in federal telecommunications operations or production queue management.
- Experience with telecommunications service order lifecycles.
- Proficiency with workflow queues and enterprise service tracking modules.
- Experience with federal provisioning platforms such as DISA StoreFront or SOrder Entry.
- Ability to analyze data reports and update internal tracking registries.
- Understanding of DoDI 5200.48 data protection standards.
- Experience operating within federal contracting structures and agency security guidelines.
- Must sign a formal Letter of Intent (LOI) authorizing submission for the contract.
- Full availability during 8:00 a.m. to 4:30 p.m. CST, Monday through Friday.
Responsibilities
- Control daily operations and production output for the 25-person TSST workforce.
- Optimize task distribution across inventory validation, network engineering, and order processing queues.
- Monitor order tracking and installation queues against scheduled transition milestones.
- Coordinate corrective actions with internal delivery teams and external vendors.
- Execute quality assurance and quality control (QA/QC) on Telecommunication Requests (TRs).
- Manage planning, scheduling, and logging of service installations and cutover timelines.
- Generate recurring status updates for the Program Manager and the DITCO Transition Program Office.
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