Remote LPN (Care Navigator)
H
HealthSnapHealthcare
United States, Monday through Friday, 9:00 am to 5:30 p.m. Eastern TimeFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- SlackEHR
Requirements
- Current, valid, and in good standing Multistate/Compact Nursing License (LPN/LVN).
- 3+ years of experience in primary care practice, cardiology, internal medicine, home care, or chronic care management/remote patient monitoring.
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Proficiency in using electronic health records (EHR) and care management software.
- Ability to work independently and as part of a team.
- Empathy and a patient-centered approach to care.
- Reliable internet connection.
- Ability to maintain a HIPAA-compliant work area.
- Proficiency with virtual communication tools such as Zoom and Slack.
Responsibilities
- Complete phone consultations with patients enrolled in care management and/or remote patient monitoring programs providing support and education about their chronic conditions.
- Educate patients about their health conditions and empower them with lifestyle and behavior strategies to actively manage their chronic conditions.
- Assist patients to set and reach goals in line with their provider-approved care plans.
- Maintain accurate and up-to-date patient records, ensuring all interactions and care plans are documented per protocol.
- Address patient concerns and barriers to care, working to find practical solutions to improve patient adherence and outcomes.
- Provide clear, compassionate, and effective communication to patients.
- Follow approved workflows regarding communicating patient needs to their providers.
- Participate in training sessions, team meetings, and quality improvement initiatives to enhance the care navigation process and patient experience.
- Respond to remotely transmitted patient data such as blood pressure, blood glucose, weight, and pulse oximetry according to approved partner workflows.
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