Director of Customer Data & Strategy
New
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JobgetherData Analytics
Our partner is looking for a Director of Customer Data & Strategy based in Canada.Full-TimeDirector
Salary99,000 USD per year
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Job Details
- Languages
- English
- Experience
- 8–10+ years of progressive experience
- Required Skills
- SQLBusiness IntelligenceMicrosoft Power BITableauMarket Research
Requirements
- 8–10+ years of progressive experience in data analytics, market research, data management, or a related field.
- At least 3 years of experience directly managing and developing a data-focused team.
- Bachelor’s degree in Data Science, Statistics, Business, Marketing, Information Systems, or another related quantitative discipline.
- Hands-on experience with modern data platforms and advanced SQL.
- Strong experience with enterprise business intelligence and data visualization tools such as Tableau or Power BI.
- Proven experience developing and implementing enterprise data strategies, governance frameworks, and data quality standards.
- Strong understanding of regulatory privacy requirements, including GDPR and CCPA.
- Exceptional executive communication and storytelling skills, with the ability to translate complex technical information and raw metrics into strategic recommendations.
- Strong business acumen and demonstrated ability to collaborate effectively with Marketing, Product, Sales, Engineering, and executive stakeholders.
- Proven leadership and mentorship skills, with a track record of developing high-performing data professionals.
- Professional-level written and verbal English communication skills.
- A Master’s or advanced degree in Data Science, Statistics, Business, Information Systems, or a related field is preferred.
Responsibilities
- Develop and execute an enterprise customer data strategy and roadmap aligned with broader business objectives.
- Establish and maintain standards for customer data quality, security, governance, and regulatory privacy compliance, including GDPR and CCPA requirements.
- Lead consumer research and insights initiatives focused on customer behavior, market trends, purchasing patterns, and other factors influencing business strategy.
- Partner with Marketing, Product, and Sales leaders to integrate customer data and analytical insights into product launches, acquisition strategies, marketing campaigns, and business decisions.
- Oversee the development of internal data tools, data catalogs, certified datasets, and self-service dashboards that enable non-technical stakeholders to access trusted information.
- Lead, coach, and develop a high-performing team of data analysts and scientists, supporting technical excellence, collaboration, and career development.
- Translate complex datasets, analytical findings, and technical concepts into clear strategic recommendations for executive and business stakeholders.
- Drive continuous improvement in data practices, analytical capabilities, and the accessibility of customer information across the enterprise.
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