Technical Consultant, Commercial

New
R
RampFintech / SaaS
Remote (US)Full-TimeMiddle
Salary$124,560 - $190,300; SF/NY: OTE $138,400 – $190,300; Nationwide: OTE $124,560 – $171,270
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Job Details

Experience
2+ years
Required Skills
Microsoft DynamicsRESTful APIsSaaSNetSuite

Requirements

  • Bachelor's degree in computer science, engineering, finance, business, or a related field.
  • 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role.
  • Experience in a SaaS or fintech environment preferred.
  • Familiarity with ERP systems such as NetSuite, Sage Intacct, Microsoft Dynamics, or Oracle Fusion.
  • Understanding of finance and accounting workflows.
  • Comfort working with APIs, integration logic, and system architecture.
  • Ability to explain complex technical solutions to finance and operations stakeholders.
  • Strong communication and diplomatic skills to steer conversations.
  • Collaborative mindset for working cross-functionally with Sales, Customer Success, Product, and Engineering.
  • Exceptional organization, problem-solving skills, and ownership.
  • Ability to thrive in ambiguity and fast-paced, high-growth environments.

Responsibilities

  • Act as a technical advisor to customers and internal teams supporting high-value implementations and expansion.
  • Partner with Customer Activation and Account Management teams to assess requirements and propose scalable solutions involving ERP, HRIS, and API integrations.
  • Collaborate with onboarding specialists and implementation leads to support technical workstreams and ensure faster time-to-value.
  • Solve technical hurdles and propose product implementations for customers using integration and configuration options.
  • Participate in technical discovery to recommend best-fit architecture, including the use of Ramp’s API.
  • Serve as a subject matter expert for HRIS and Accounting integration partners.
  • Troubleshoot integration blockers and guide customers through complex configuration decisions.
  • Contribute to internal documentation and tooling to scale support for integration use cases.
  • Influence the product roadmap by channeling customer feedback to Product and Engineering teams.
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$124,560 - $190,300; SF/NY: OTE $138,400 – $190,300; Nationwide: OTE $124,560 – $171,270
Apply Now