Operations Service Specialist
New
P
ProofLegal Tech
Remote - Western United States - Mountain or Pacific time zone, 9am-5pm Mountain or Pacific timeFull-TimeMiddle
Salary$37,440 - $45,760 paid on an hourly basis, eligible for overtime earnings
Apply NowOpens the employer's application page
Job Details
- Experience
- 1+ years
- Required Skills
- Time ManagementProcess improvement
Requirements
- 1+ years of professional work experience in the service of process industry or a related field (consulting, operations, strategy)
- Experience documenting work and communicating with a cross-functional audience
- Strong collaboration and partner management skills
- Strong time management, organization, communication, and administrative skills
- Ability to prioritize and execute on multiple projects within stated deadlines
- Experience with high volume work load
- Ability to work a full 8 hours (9am-5pm Mountain or Pacific time)
- Experience in legal and/or real estate background preferred
Responsibilities
- Respond to independent server partner and client questions, concerns and feedback via chat to deliver quality service
- Ensure the successful completion of platform jobs through dedicated timeline and prompts that ensure service-level agreements
- Adapt quickly in a fast paced environment to influence organizational change and improvements
- Exercise best judgment to provide clear and professional written communications
- Observe, review, and analyze processes to identify inefficiencies and collaborate on improvements
- Identify, solve, and escalate platform issues and opportunities
View Full Description & ApplyYou'll be redirected to the employer's site
