Account Manager
New
O
Optimy.aiSales Technology
CanadaFull-TimeMiddle
Salary$55,000 - $60,000 plus commissions
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Job Details
- Required Skills
- AgileTime ManagementActive listeningCRMCustomer support
Requirements
- Proven customer support experience as a Client Service Representative.
- Proficiency with CRM systems and practices.
- Demonstrated proficiency in effective phone communication and active listening.
- Excellent communication and presentation skills.
- Proficiency in multitasking, prioritization, and time management.
- Demonstrated experience thriving in an Agile, fast-paced environment.
- Strong independent work ethic, self-motivation, and proactive initiative.
Responsibilities
- Cultivate and nurture relationships with new and existing clients to facilitate seamless onboarding and ensure sustained success.
- Take ownership of client onboarding, including tech setup, database integration, and providing scripts to developers.
- Spearhead introductory calls with new clients and serve as the primary point of contact.
- Collaborate with stakeholders to orchestrate training sessions for clients and sales representatives.
- Prepare and deliver comprehensive reports, participate in quarterly reviews, and proactively resolve client issues.
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