Vice President, Client Management
New
M
Modern HealthMental Health
Remote - US, US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.Full-TimeVp
Salary$216,320 — $270,400 USD (indicative of On Target Earnings)
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Job Details
- Languages
- Fluency in English is required
- Experience
- 20-25+ years
- Required Skills
- SalesforceLookerAccount Management
Requirements
- 20-25+ years of high performance in client/account management/consulting roles with growing responsibility
- Experience leading P&Ls and/or jumbo market and global client relationships
- Proven success strategically and autonomously managing a team and driving results across a matrixed organization
- Fluency in English is required
- Strong problem-solving and analytical skills with experience using Salesforce, Gainsight, and Looker
- Demonstrated ability to understand complex client business landscapes and influence executive stakeholders
- Highly coachable and committed to developing others
- Healthcare or benefits consulting/administration experience preferred
- Ability to lead high-stakes client conversations and oversee complex negotiations
Responsibilities
- Lead a team of 5-8 high performing client managers / account directors that lead our largest client accounts
- Develop executive relationships with clients in your portfolio in an executive sponsor capacity
- Co-lead the deployment of Value Management client methodology to the entire Client Management organization
- Serve as the Client Management representative on key functional teams (e.g., Marketing, Pricing) to influence outcomes
- Build and manage relationships with a broad range of global stakeholders including Benefit Managers, HR Executives, and consultants
- Partner and support sales initiatives by representing the Client Management organization
- Use financial acumen to lead with data and make recommendations for strategic positioning and growth
- Serve as the leader of the global team to refine and evolve go-forward strategy
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