Business Systems Analyst

New
N
Nova 401(k) AssociatesRetirement plan services
Must work from USA, You may choose a start time between 7:30 am and 8:30 amFull-TimeSenior
Salary100,000 - 140,000 USD per year
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Job Details

Experience
10+ years of 401(k) plan administration experience; 3+ years of experience as a business analyst
Required Skills
Business AnalysisJiraConfluenceAzure DevOps

Requirements

  • 10+ years of 401(k) plan administration experience.
  • 3+ years of experience as a business analyst, preferably supporting automation, RPA, or software development.
  • Bachelor’s degree.
  • Strong working knowledge of retirement plan types (401(k), 403(b), defined benefit) and ERISA requirements.
  • Strong understanding of business process analysis and workflow mapping methodologies (e.g., BPMN).
  • Experience working in Agile/Scrum environments.
  • Familiarity with tools like Jira, Confluence, or Azure DevOps.
  • Excellent written and verbal communication skills.
  • Basic understanding of data structures, APIs, or SQL (preferred).
  • Experience with Pension PRO, ASC, DGEM, or recordkeeping platforms (preferred).
  • Relevant certifications such as CBAP, CCBA, CSM, PSM, QKA, QPA, or CEBS (preferred).

Responsibilities

  • Partner with business stakeholders to gather, document, and prioritize requirements for automation and process improvement initiatives.
  • Translate complex retirement industry business needs into detailed functional specifications, user stories, and acceptance criteria for the development team.
  • Serve as the primary point of contact for developers to clarify requirements and validate solutions.
  • Map current-state and future-state workflows to identify automation opportunities.
  • Apply knowledge of retirement plan recordkeeping and ERISA requirements to identify risks and inefficiencies.
  • Create and maintain process documentation, workflow diagrams, and requirements traceability matrices.
  • Facilitate communication between technical and operational teams.
  • Monitor deployed automations and identify opportunities for enhancement.
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100,000 - 140,000 USD per year
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