- Design, develop, and maintain Node.js applications running on AWS Lambda.
- Build and enhance IVR and self-service workflows using Amazon Connect and Amazon Lex.
- Develop integrations between contact center platforms and enterprise applications, databases, CRM systems, and third-party APIs.
- Create reusable Lambda services for authentication, routing, customer identification, and case management.
- Develop RESTful APIs and event-driven architectures using AWS services.
- Implement secure coding practices and data protection controls.
- Participate in CI/CD pipeline development and deployment automation using GitHub and AWS DevOps.
- Troubleshoot production issues and optimize application performance.
- Collaborate with solution architects, QA, and business stakeholders.
- Develop automated unit, integration, and regression tests.
Node.jsGitTypeScript+5 more