Senior Account Manager
New
C
Consumer EdgeConsumer Data Analytics
United States (remote); currently hiring employees who reside in the following states or in Washington, DC: CA, CO, CT, FL, ID, IL, LA, MA, MD, NC, NJ, NY, PA, RI, SC, TN, TX, UT, VA, WA, WI., Standard East Coast hoursFull-TimeSenior
SalaryAnnual base salary for this role is $140,000–$150,000 based on experience, plus commissions, 401(k) match, and subsidized health benefits.
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Job Details
- Experience
- 6+ years
- Required Skills
- Data AnalysisSalesforceMicrosoft ExcelNegotiationSaaSPowerPointAccount Management
Requirements
- 6+ years in account management or client-facing roles at a data, SaaS, or research company.
- Experience with CPG, Grocery, Retail, or Restaurant clients.
- Proven track record of growing accounts through upsells and expansion.
- Experience negotiating with senior stakeholders (VP and above).
- Working knowledge of Excel, PowerPoint, and Salesforce.
- Strong analytical ability to interpret category or share data.
- Excellent written and verbal communication skills.
- Self-starter ability to proactively identify and pursue growth opportunities.
- Bonus: Experience in Commerce Media.
Responsibilities
- Manage full lifecycle of CPG, grocery, retail, and restaurant accounts, with direct accountability for net revenue retention through renewals, upsells, and cross-sells.
- Build and execute expansion plans by mapping new buyers and pitching underused product lines.
- Serve as the senior point of contact, developing relationships with executives beyond the original buyer.
- Lead contract negotiations and renewal discussions to identify expansion opportunities.
- Translate product roadmap capabilities into client-specific pitches.
- Maintain accurate CRM and account records for pipeline visibility.
- Partner with Product, Marketing, Ops, and Customer Success to solve client problems and leverage wins for expansion.
- Provide market and client intelligence to internal leadership and Product teams.
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