(Senior) Manager Collections
New
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Sport AllianceFitness and SaaS
PolandFull-TimeManager
Salary15,000 - 19,000 PLN per month
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Job Details
- Languages
- German, English, and Polish
- Experience
- 4–8 years
- Required Skills
- Stakeholder management
Requirements
- 4–8 years of experience in Collections, Accounts Receivable, or Finance operations
- Fluent in German, English, and Polish
- Solid understanding of dunning processes, financial risk assessment, and dispute management
- Hands-on experience with collection tools and ERP systems
- Strong negotiation skills
- Experience managing stakeholders at all levels
Responsibilities
- Own complex collections cases and high-priority client relationships end-to-end
- Decide on write-offs and credit notes, and monitor receivables/aging balances with a focus on high-impact accounts
- Investigate and resolve payment delays and disputes together with internal teams
- Analyze aging reports and payment patterns to drive DSO reduction and shape strategies for high-risk accounts
- Drive improvements to collection tools and dunning processes, and deliver accurate cash collection forecasts
- Act as the go-to person for key client relationships and cross-functional disputes and keep clean records of all activity
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