Fraud Risk Management & Operations (FRMO) Analyst
New
J
JobgetherFinancial Services
Based in United StatesFull-TimeEntry
SalaryHourly salary range of $17.25–$28.00
Apply NowOpens the employer's application page
Job Details
- Experience
- Typically less than two years of related professional experience
- Required Skills
- Data AnalysisCustomer serviceRisk Management
Requirements
- High school diploma or equivalent.
- Typically less than two years of related professional experience in fraud, payments, banking, or customer service.
- Foundational understanding of fraud risks and typologies (e.g., account takeover, card-not-present).
- Strong attention to detail and accuracy in documentation and analysis.
- Ability to meet same-day deadlines and performance service levels (SLAs).
- Strong written and verbal communication skills.
- Experience navigating multiple systems and investigative tools.
- Sound judgment and analytical problem-solving abilities.
- Willingness to learn fraud detection processes and regulatory requirements.
Responsibilities
- Review and triage Level 1 fraud alerts, including ACH activity, card authorizations, and velocity monitoring.
- Identify suspicious patterns by comparing activity against established profiles.
- Conduct end-to-end fraud investigations by analyzing account, transaction, and device data.
- Prepare documentation for SAR or CTR filing consideration.
- Execute card actions including blocking, unblocking, and reissuing cards.
- Maintain accurate case records in Actimize and other tracking tools.
- Escalate high-risk matters like potential terrorist financing or human trafficking.
- Handle inbound and outbound calls related to fraud monitoring and card verification.
View Full Description & ApplyYou'll be redirected to the employer's site
