Broadcast System Engineer
J
JobgetherBroadcast Technology
India, Requires support for flexible shift schedules, including round-the-clock support coverage.Full-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 4–7 years
- Required Skills
- PythonBashJiraLinuxNetworking
Requirements
- Bachelor’s degree in Electronics, Telecommunications, Computer Science, or a related technical field.
- 4–7 years of experience in broadcast engineering, system support, or technical operations.
- Solid understanding of broadcast workflows, video streaming, and media systems.
- Hands-on experience with functional, regression, configuration, performance, and system-level testing.
- Proven experience providing Tier-2/Tier-3 support and conducting root-cause analysis.
- Strong knowledge of Linux/Unix environments.
- Strong understanding of core networking concepts, including TCP/IP, routing, and switching.
- Proficiency in Jira or similar issue-tracking tools.
- Working knowledge of Bash and Python for automation.
- Experience supporting customer-facing or production systems.
- Willingness to work flexible shifts and travel to customer sites.
Responsibilities
- Conduct on-site visits to customer locations to provide technical service, support, troubleshooting, and system validation.
- Manage the operation of events and demonstrations across different product lines.
- Support flexible shift schedules to provide reliable operational coverage, including round-the-clock support.
- Perform comprehensive system testing covering functionality, configuration, scalability, performance, and security.
- Provide Tier-2 and Tier-3 technical support by gathering customer information, creating and tracking Jira tickets, and driving root-cause analysis.
- Identify, troubleshoot, document, and escalate issues discovered during system testing.
- Collaborate with software development and engineering teams to resolve complex, high-impact customer issues.
- Develop and maintain Bash and Python automation scripts to improve system operations and troubleshooting efficiency.
- Produce clear technical documentation, including patch upgrade procedures and fix reports.
- Lead system-level regression testing to validate system stability and functionality.
View Full Description & ApplyYou'll be redirected to the employer's site
