Clinical Intake Specialist
New
V
VyncaHealthcare
At this time we are only considering applicants in the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah and Washington., Monday-Friday 8:30am-5pm Pacific TimeFull-TimeMiddle
Salary28 - 32 USD per hour
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Job Details
- Experience
- Minimum of 2 years
- Required Skills
- Microsoft OfficeGoogle Workspace
Requirements
- Active, unrestricted California Licensed Vocational Nurse (LVN) license, OR Bachelor’s degree in a related field, OR Medical Assistant certificate (AAH, AAMA, AMT, NCCT, or NHA)
- Minimum of 2 years of previous intake or admissions experience in a high call volume environment
- Experience working with complex care clients and ECM Populations of Focus
- Experience with Health Gorilla or Health Record Systems
- Strong oral and written communication skills
- Positive interpersonal skills and a collaborative attitude
- Expert computer skills and proficiency in Google Workspace and MS Office
- Ability to work independently and manage multiple tasks
- Bilingual (English/Spanish) highly preferred
- Ability to work Monday-Friday 8:30am-5pm Pacific Time, with possibility of evenings and weekends
Responsibilities
- Conduct outreach to newly referred clients and log activity in VyncaOS
- Conduct 8-12 intake visits daily, ensuring efficient and accurate assessments
- Assist clients in completing initial intake visit including a psychosocial assessment and care plan
- Review medical charts and document client medical needs and suggested interventions
- Communicate critical information and client preferences to the care team for personalized care planning
- Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
- Attend weekly Team Operations Meetings
- Maintain a structured schedule to optimize client intake and engagement
- Perform proactive outreach to no-shows or previously uncontacted clients
- Respond to warm transfers from field teams within the same day
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