Account Manager
New
C
CeligoSaaS Technology
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3-5 years
- Required Skills
- Business AnalysisSalesforceCustomer SuccessAccount Management
Requirements
- 3-5 years of experience in account management, sales, or a related field, preferably in technology or SaaS.
- Bachelor’s degree in Business, Marketing, or a related field preferred.
- Proven track record of meeting or exceeding sales targets.
- Demonstrated ability to build strong customer relationships and provide exceptional service.
- Strong analytical and problem-solving skills with a strategic mindset.
- Excellent verbal and written communication skills.
- Proficiency in Salesforce.
- Familiarity with Clari or related sales software.
- Understanding of integration solutions or related technology is a plus.
- Team-oriented with the ability to work cross-functionally.
Responsibilities
- Develop and maintain long-lasting customer relationships and serve as the primary point of contact.
- Conduct regular business reviews to assess customer needs and identify opportunities for growth.
- Drive revenue through upselling, cross-selling, and renewal management.
- Act as a customer advocate internally to champion success stories and ensure needs are met.
- Collaborate with internal Customer Success, Product, Support, and Finance teams.
- Maintain accurate account records and provide reporting on status, forecasts, and metrics using Salesforce and Clari.
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