Sales Support Representative
New
E
ePlusIT Services
Remote, USFull-TimeEntry
Salary$19.23 and $24.04 hourly
Apply NowOpens the employer's application page
Job Details
- Experience
- 1+ years
- Required Skills
- Microsoft OfficeCommunication SkillsCustomer serviceNetworking
Requirements
- 1+ years of sales or customer service experience.
- Knowledge of computers, networking, and the IT industry.
- Proficiency with Microsoft Office suite of products.
- Excellent communication and phone skills.
- Ability to prioritize and multitask.
- Strong team player with a positive attitude.
- Bachelor’s degree preferred.
Responsibilities
- Accurately place orders into the system from customer-issued POs.
- Follow up on orders to ensure successful delivery.
- Lead open order management to ensure expedient and accurate delivery.
- Confirm timely and accurate invoicing activity.
- Proactively resolve issues at customer and supplier levels.
- Learn vendor programs to source products at advantageous prices.
- Assist customers with return issues, order inquiries, and information requests.
- Assist with quoting and offer add-on opportunities such as warranties, service agreements, and accessories.
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