Sr. Product Manager - Custom Objects & CRM Data Platform
New
H
HighLevelSaaS CRM Platform
IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 7+ years of Product Management experience
- Required Skills
- SQLProduct ManagementRESTful APIsData modelingSaaSCRM
Requirements
- 7+ years of Product Management experience, with significant experience building platform, CRM, data, developer, infrastructure, or integration products.
- Strong understanding of relational databases, entity-relationship modeling, schemas, metadata, and data relationship types.
- Strong understanding of APIs, webhooks, data synchronization, integrations, imports/exports, and data mapping.
- Ability to reason about data integrity, scalability, performance, backward compatibility, and system-level trade-offs.
- Proven ability to work deeply with Engineering and Architecture on technically complex products.
- Strong product judgment, able to simplify sophisticated platform capabilities into experiences that are intuitive for SMB customers.
- Ability to operate in ambiguous problem spaces and align cross-functional teams around a clear direction.
- Experience with CRM platforms (Salesforce, HubSpot, Dynamics), data platforms (Airtable, Notion, Coda), or iPaaS (Zapier, Workato) is a strong plus.
- Hands-on familiarity with SQL, APIs, data modeling, or integration architecture is highly valuable.
Responsibilities
- Define the product strategy and roadmap for Custom Objects and the evolution of HighLevel's CRM data model.
- Build scalable capabilities for creating custom entities, fields, records, relationships, associations, and permissions.
- Partner closely with Engineering and Architecture on data models, schemas, APIs, scalability, data integrity, performance, and platform extensibility.
- Make Custom Objects a first-class citizen across Workflows, Reporting, Contacts, Companies, Opportunities, Forms, Integrations, AI, and other HighLevel products.
- Evolve API, webhook, import/export, and synchronization capabilities to support reliable external system integration.
- Translate complex customer requirements into reusable platform primitives rather than one-off solutions.
- Drive the product lifecycle from customer discovery and technical design through delivery, adoption, and iteration.
- Define and own success metrics across adoption, usage, API consumption, platform reliability, and customer outcomes.
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