Screening Associate
J
JobgetherBackground Screening
India, Monday to Friday on U.S. night-shift timingsFull-TimeJunior
Salary not disclosed
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Job Details
- Experience
- At least 2 years of recent experience
- Required Skills
- Data AnalysisMicrosoft ExcelCompliance
Requirements
- Minimum qualification of HSC or equivalent.
- At least 2 years of recent experience in a U.S.-focused BPO/KPO background screening process.
- Hands-on experience in employment and/or education verification.
- Familiarity with U.S. verification procedures and compliance standards.
- Strong verbal and written communication skills for interacting with U.S.-based HR representatives and educational institutions.
- Excellent attention to detail and strong analytical and information-verification abilities.
- Proficiency in Microsoft Office applications, particularly Excel, Outlook, and Word.
- Experience using background screening tools or applicant tracking systems (ATS) is an advantage.
- High level of integrity and discretion when handling sensitive personal information.
- Strong ownership and ability to work proactively with limited supervision.
- No employment gaps exceeding 3 months.
- Willingness and availability to work Monday to Friday on U.S. night-shift timings.
Responsibilities
- Conduct employment verifications by contacting HR teams, employers, and authorized representatives through phone and email.
- Perform education verifications with universities, educational institutions, and relevant third-party databases.
- Validate key candidate information, including job titles, employment tenure, rehire eligibility, and educational qualifications.
- Maintain complete, accurate, and traceable documentation of verification results and audit records.
- Follow established U.S. verification procedures, communication scripts, compliance requirements, and escalation frameworks.
- Manage both inbound and outbound communications professionally when interacting with U.S.-based organizations and institutions.
- Identify discrepancies, incomplete information, or unusual cases and escalate them to senior team members.
- Consistently meet defined turnaround-time, productivity, accuracy, and quality targets.
- Protect confidential candidate information and follow all applicable data-security and privacy procedures.
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