Systems Administrator
O
OpenSesameWorkforce development
This position can be based anywhere in the US.Full-TimeMiddle
Salary80,000 - 88,000 USD per year
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Job Details
- Required Skills
- JiraConfluenceGoogle Workspace
Requirements
- Demonstrated experience in IT infrastructure, cloud environments, and SaaS platforms.
- Working proficiency in endpoint management and user access controls.
- Experience with Jamf, Google Workspace, and Okta.
- Ability to manage ticket workloads and drive internal process improvements.
- Proactive, hands-on approach to system administration and automation.
- Must be able to travel up to 15 days per year.
Responsibilities
- Manage and resolve escalated IT support tickets within expected service timelines.
- Maintain enterprise data and internet security practices, including documentation updates.
- Audit account provisioning and deprovisioning workflows and streamline processes.
- Identify and implement automation for manual internal workflows.
- Participate in cross-training help desk personnel on internal systems.
- Contribute to security compliance audits and documentation.
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