Forward Deployment Engineer
New
C
CleraAI Phone Assistant
Fully remote, based in GermanyFull-TimeMiddle
Salary60,000 - 90,000 EUR per year
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Job Details
- Languages
- German language proficiency at B2 level or above
- Experience
- Several years of practical experience
- Required Skills
- PythonSQLOAuthTypeScriptRESTful APIsLLM
Requirements
- Several years of experience capturing customer requirements and translating them into production implementation plans.
- Hands-on production experience with LLM-based applications, including prompting, tool use, RAG, and evaluation.
- Proven experience building and integrating APIs, webhooks, and authentication patterns like OAuth and API keys.
- Strong coding ability to implement features and glue code with solid testing, monitoring, and logging practices.
- Familiarity with cloud deployment fundamentals and observability tooling for production debugging.
- German language proficiency at B2 level or above.
- Pragmatic, delivery-focused mindset with a bias toward shipping and iterating.
- Experience with voice or telephony integrations (preferred).
- Experience with workflow automation tools (preferred).
- Proficiency in TypeScript or Python (preferred).
- Knowledge of SQL and GDPR data privacy considerations (preferred).
Responsibilities
- Translate customer requirements into robust production implementations.
- Lead rollouts of AI assistant configurations, including workflows, logic, data flows, prompts, and guardrails.
- Implement integrations with third-party systems via APIs, webhooks, and common services such as CRMs, calendars, and ticketing.
- Develop features and glue code to map customer use cases to production systems with proper testing, monitoring, and logging.
- Debug live issues across calls, flows, and data pipelines, and deploy rapid fixes under production conditions.
- Build reusable templates, deployment playbooks, and best practices to ensure scalable setups.
- Surface product pain points and feature gaps with recommendations to inform the product roadmap.
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