Associate Client Services Director
New
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Nucleus HoldingsMedical Communications
United States - RemoteFull-TimeSenior
Salary130,000 - 160,000 USD per year
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Job Details
- Required Skills
- Business DevelopmentStakeholder managementAccount ManagementBudgeting
Requirements
- Extensive Client Services experience within a medical communications agency.
- Significant experience supporting Publications accounts.
- Proven ability to build trusted relationships with senior pharmaceutical clients.
- Successfully lead integrated scientific communications programs.
- Strong commercial and financial acumen (managing budgets, forecasting, profitability).
- Experience leading and developing Client Services teams.
- Demonstrated success leading business development activities (proposals, pitches).
- Strategic thinking capabilities to translate client objectives into Medical Affairs and Publications strategies.
- Excellent communication, influencing, and stakeholder management skills.
- Collaborative, solutions-focused approach.
Responsibilities
- Lead the day-to-day strategic management of a key client account delivering integrated Publications programs.
- Build and maintain trusted relationships with senior client stakeholders.
- Partner with Scientific Services, Editorial, Digital, Creative, and Operations teams to deliver high-quality scientific communications.
- Oversee account financial performance, including forecasting, budgeting, profitability, and resource planning.
- Drive operational excellence by implementing best practices and leading strategic initiatives.
- Lead, coach, mentor, and develop Client Services team members.
- Contribute to business development by leading proposals, RFPs/RFIs, pitches, and onboarding new business.
- Develop innovative strategies applying market insights and industry trends.
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