Social Media Content Specialist - Bilingual French / English
I
ICUCSocial Media
United States, North American Central TimeFull-TimeMiddle
Salary14.42 - 17.13 USD per hour
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Job Details
- Languages
- English, French
- Required Skills
- Customer service
Requirements
- Strong written communication skills in English and French.
- Proven experience managing social platforms, specifically moderating and engaging.
- Ability to write for brands and adapt tone for different audiences.
- Familiarity with all major social platforms such as Facebook.
- Capacity to engage with a variety of content topics (e.g., tech, retail, food, hospitality).
- Strong organizational skills and reliability.
- Excellent customer service instincts.
- Access to reliable, high-speed internet suitable for remote work.
- Flexibility to work a mix of shifts, including evenings and weekends.
Responsibilities
- Moderate and respond to comments across client social channels using their unique brand voice.
- Write thoughtful, engaging content to spark conversations and drive engagement.
- Help maintain online communities that are safe, respectful, and aligned with client guidelines.
- Escalate issues, insights, or trends to the internal team when needed.
- Build a strong understanding of client brands, including their strategy, tone, and audience.
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