Patient Financial Services Specialist
New
R
Raventra HealthMedical Services
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
Requirements
- Experience in patient financial services, medical billing, healthcare administration, or a related field.
- Understanding of healthcare billing, insurance, and patient responsibility.
- Strong attention to detail and account reconciliation skills.
- Excellent written and verbal communication skills.
- Ability to handle sensitive financial and patient information professionally.
- Strong organizational and time-management skills.
- Comfortable working with healthcare billing and practice management systems.
- Ability to investigate issues and identify practical solutions.
- Customer-focused approach with strong interpersonal skills.
- Ability to work independently in a remote environment.
Responsibilities
- Review patient accounts, balances, payments, and billing information for accuracy.
- Respond to patient questions regarding statements, balances, payments, and insurance-related charges.
- Assist patients with payment arrangements and available financial options.
- Research and resolve patient account discrepancies and billing issues.
- Process and document patient payments and account adjustments.
- Coordinate with billing and accounts receivable teams to resolve outstanding balances.
- Review insurance information and identify issues affecting patient responsibility.
- Maintain accurate and complete documentation of patient financial interactions.
- Escalate complex billing or account issues when additional review is required.
- Follow established privacy, compliance, and patient communication procedures.
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