Customer Support Representative
R
Rooted Talent SolutionsCustomer Service
Dallas, TXFull-Time
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceWritten communicationVerbal communication
Requirements
- Excellent verbal and written communication skills
- Strong customer-service skills
- Comfortable learning new technology
- Ability to navigate multiple computer applications
- Dependable and self-motivated
- Ability to work independently from a home environment
- Professionalism and attention to detail
- Access to compatible computer equipment
- Reliable high-speed internet
- Professional, distraction-free workspace
- Compatible headset
Responsibilities
- Respond to customer inquiries
- Provide accurate information and assistance
- Troubleshoot basic customer issues
- Process customer requests
- Navigate multiple systems while assisting customers
- Maintain accurate documentation
- Follow established procedures and quality standards
- Meet applicable performance expectations
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