After Market Sales Manager
S
SpectrisAnalytical Instrumentation
Across the US and CanadaFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 8-10 years
- Required Skills
- Business DevelopmentSalesforceNegotiationAccount ManagementCRM
Requirements
- 8-10 years of experience in a sales-driven environment, ideally within service, after-market, or analytical instrumentation businesses.
- Proven leadership experience with the ability to develop and drive change within an established team.
- Bachelor’s degree or equivalent experience; technical or service-oriented background preferred.
- Experience with CRM tools (e.g., Salesforce).
- Results-driven and proactive with a focus on exceeding revenue targets.
- Strong communication and relationship-building skills.
- Competence in sales negotiation, deal closing, and pipeline management.
- Digitally curious with experience leveraging modern tools for lead generation and forecasting.
- Ability to travel as required.
- Comfortable working in a remote or hybrid setup.
Responsibilities
- Develop and execute a bold after sales strategy, leveraging market insights and installed base analysis.
- Drive after-sales warranty conversions and contract renewals to meet and exceed order targets.
- Lead and coach a team of sales specialists and contract coordinators.
- Generate new service business by targeting uncontracted installed bases and reactivating lapsed contracts.
- Harmonize forecasting across the US and Canada.
- Manage and convert a strong pipeline across renewals and new service opportunities.
- Take ownership of sales escalations and support large, strategic accounts.
- Establish and track KPIs focused on commercial responsiveness.
- Collaborate cross-functionally with system sales, field service, and technical helpdesk stakeholders.
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