Customer Support Executive
C
ChipFintech
Remote within the UK, 8am to 10pm Monday - Sunday (Shift basis)Full-TimeMiddle
SalaryGBP 25776 - 25776 / year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- TroubleshootingTechnical supportCustomer support
Requirements
- Flexibility to work 39 hours per week on a shift basis between 8am and 10pm, Monday - Sunday, including some weekends.
- Ability to quickly understand and navigate complex systems.
- Proven capability to juggle multiple tasks and prioritize effectively.
- Maintains a calm demeanor under pressure.
- Friendly, engaging, and positive attitude toward customer support.
- Committed to providing excellent written and verbal customer support.
Responsibilities
- Manage customer queries incoming through live chat, email, and social media platforms.
- Troubleshoot technical issues and optimize the overall user experience.
- Report software bugs and UX-related issues to the internal product team.
- Participate actively in app growth and product development initiatives.
View Full Description & ApplyYou'll be redirected to the employer's site
