Project Manager, Services Delivery
New
D
DBSyncData Integration
Colombia; LATAM (Remote), 8:00 AM CST to 5:00 PM CSTFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Project ManagementSalesforce
Requirements
- 3+ years managing software implementation or professional services projects
- Demonstrated ability to build and maintain project tracking systems that teams actually use
- Experience with resource planning and calendar-based capacity management
- AI-fluent — actively uses tools like Claude, automation platforms, or similar to do more with less
- Strong organizational skills with a low tolerance for ambiguity in project status
- Ability to command respect from technical and non-technical teams alike
- Available to work U.S. shift (8:00 AM CST to 5:00 PM CST)
Responsibilities
- Manage the full lifecycle of services engagements: kickoff, milestone tracking, delivery, and close-out
- Maintain real-time project tracker integrated with Salesforce contracts (start/end dates, resources, risks)
- Own resource allocation — match available team members to incoming projects based on capacity and calendar availability
- Build and maintain standardized onboarding templates for repeatable, consistent client implementations
- Send automated status reminders and escalate at-risk projects before they become problems
- Work directly with the services team to remove blockers and keep commitments visible
- Identify opportunities to automate repetitive PM tasks using AI tools and internal tooling
- Provide leadership with clean weekly project health reports (no spreadsheet archaeology required)
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