Senior Director of Product | Mid-Cycle and Backend RCM Platform
New
I
InfinxHealthcare Technology
United StatesFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 12-18 years of progressive leadership experience in healthcare technology and RCM; 8+ years in hands-on product management or product leadership roles
- Required Skills
- Artificial IntelligenceMachine LearningProduct ManagementSaaSData analytics
Requirements
- Bachelor's degree in Engineering, Healthcare Administration, or a related field
- 12-18 years of progressive leadership experience in healthcare technology and RCM
- 8+ years in hands-on product management or product leadership roles
- Proven track record of building and scaling RCM software products, preferably multi-tenant SaaS platforms
- Deep understanding of mid-cycle and backend processes: coding, billing, payment posting, denials management, AR follow-up, and analytics
- Experience working with cross-functional and globally distributed teams, including close collaboration with engineering teams based in India
- Familiarity with EMR integrations (Epic, Cerner, Athena), clearinghouses, payer connectivity, and compliance standards (HIPAA, SOC 2, HITRUST)
- Demonstrated success driving product innovation using AI, ML, and automation technologies in revenue cycle workflows
- Strong analytical, strategic, and financial acumen with a passion for solving complex operational problems
- Exceptional communication and stakeholder management skills across business and technical teams
- Ability to lead through influence and build alignment across geographies and functions
- Deep understanding of RCM performance metrics: AR days, clean claim rate, first-pass resolution rate, denial rate, and net collection percentage
Responsibilities
- Define and execute the product vision and strategy for the mid-cycle and backend RCM portfolio
- Lead the roadmap for coding, billing, payment posting, AR & denials, and analytics to deliver measurable improvements in efficiency, accuracy, and financial performance
- Partner closely with engineering and data teams in India to drive delivery excellence and foster cross-geo collaboration
- Develop and manage a team of high-performing product managers and analysts, promoting a culture of accountability and innovation
- Translate customer and market needs into actionable requirements and ensure products deliver strong ROI
- Drive initiatives that leverage AI, workflow automation, and advanced analytics to enhance revenue integrity and operational performance
- Collaborate with internal stakeholders across operations, sales, and implementation to ensure seamless product adoption and client success
- Monitor market trends and emerging technologies to maintain competitive differentiation in the RCM space
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