Employee Experience (EX) Advisor - Healthcare
New
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Press GaneyHealthcare Consulting
Remote (Anywhere in the U.S.) or Hybrid (Chicago, Boston, or South Bend)Full-TimeMiddle
Salary$81,000 - $115,000
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Job Details
- Experience
- 4+ years
- Required Skills
- Project ManagementData AnalysisMicrosoft OfficePresentation skills
Requirements
- Bachelor’s degree, preferably in healthcare, human resources, business, or a related discipline.
- 4+ years of experience in healthcare, consulting, HR, or a related field.
- Deep expertise in employee engagement through managing listening strategies or consulting.
- Exceptional presentation skills with proven ability to establish credibility in executive settings.
- Experience working in or advising within the healthcare industry.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office applications.
- Ability to travel approximately 25% of the time, primarily for on-site client presentations.
Responsibilities
- Serve as a strategic advisor to client leadership teams, guiding their workforce listening strategy and opportunities to improve engagement and organizational outcomes.
- Manage survey cycles with strong project management discipline, ensuring milestones, timelines, and deliverables stay on track.
- Present survey findings virtually and in-person to senior leadership teams, translating data into actionable insights and recommended next steps.
- Train and support clients in the use of Press Ganey's online tools, dashboards, and resources.
- Collaborate across Press Ganey (e.g., Patient Experience Advisors, Growth, Implementation, Analytics) to deliver integrated solutions.
- Leverage Press Ganey's national database to contextualize client performance and support goal-setting discussions.
- Build and maintain strong relationships with key client stakeholders and facilitate connection points across organizations.
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